Contact information
Contact Velisera
At Velisera, we believe excellent customer service is just as important as offering exceptional jewelry. Our dedicated support team is here to assist you with any questions before, during, or after your purchase.
Whether you need help choosing the perfect piece, checking an order status, requesting a return, or simply learning more about our collections, we're always happy to help.
Customer Support
Website
Velisera.online
Phone
+1 (778) 350-8248
Business Address
48590 Eakin Settlement Rd
Burns Lake, BC V0J 1E4
Canada
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)
Saturday – Sunday
Email support remains available. Replies may take a little longer during weekends and public holidays.
Customer Service
We aim to respond to all inquiries within 24–48 business hours.
To help us assist you more efficiently, please include your order number whenever contacting us regarding an existing purchase.
Our team values every customer and is committed to providing friendly, professional, and timely assistance throughout your shopping experience.
Thank you for choosing Velisera. We appreciate your trust and look forward to serving you.