Contact Us
We'd Love to Hear From You
At Velisera, providing exceptional customer service is just as important as offering beautiful jewelry.
Whether you have questions about a product, need assistance with an order, or simply want more information before making a purchase, our customer support team is always happy to help.
Customer Support
Website
Velisera.online
Phone
+1 (778) 350-8248
Business Address
48590 Eakin Settlement Rd
Burns Lake, BC V0J 1E4
Canada
Support Hours
Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)
Saturday – Sunday
Email support available. Responses may take slightly longer during weekends and holidays.
Response Time
We aim to respond to all inquiries within 24–48 business hours.
For questions regarding an existing order, please include your order number in your email so we can assist you more efficiently.
Thank you for choosing Velisera. We appreciate your trust and are committed to providing a smooth, enjoyable shopping experience from start to finish.